Contact Us

Questions about an order, a product, delivery or your smart pet tag? We are happy to help.

Phone & WhatsApp

+94 71 3454 296 — call or message us on WhatsApp. WhatsApp is the fastest way to reach us, and you can send photos (for example of a product or a tag) straight from your phone.

Email

care@bark.lk — best for anything that needs a written record, such as returns or order changes.

Address

Bark.lk, 243, Alawattegama, Gallellagama, Kandy, Sri Lanka. We are an online shop and deliver islandwide — please contact us before visiting.

Helpful pages

• Shipping policy — delivery fees and times
• Delivery areas — every town we deliver to
• Return & refund policy
• Warranty policy — for custom collars and tags
• Activate a smart pet tag