Privacy Policy
Last updated: 27/09/2026
At Bark.lk, we value your privacy and are committed to protecting your personal information.
1. What We Collect
- Name, email, and phone number
- Delivery address
- Pet details (for tag customization)
- Payment details, processed securely by our payment provider
2. How We Use Your Information
- To process and deliver your orders
- To personalize your pet tag or pet profile
- To provide customer support and order updates
- To improve our products and services
3. Sharing Your Information
We never sell or share your data with third parties, except where necessary for payment processing, where you choose to take part in Google Customer Reviews (below), or where required by law.
Google Customer Reviews: after you place an order on our website, Google may offer you an optional survey about your experience with Bark.lk. Only if you choose to take part, your email address, order number, delivery country, estimated delivery date and the products you bought are shared with Google so it can send you the survey. Google handles this under its own privacy policy, and you can ignore or decline it with no effect on your order.
4. Security
We use SSL encryption and secure hosting to protect your data.
5. Your Rights
You can request to access, update, or delete your data at any time by contacting us at care@bark.lk.
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