How to Activate Your Bark.lk Smart Pet Tag

සිංහලෙන් කියවන්න: සිංහල මාර්ගෝපදේශය

Your Bark.lk smart pet tag has a QR code and an NFC chip. Once you activate it and add your pet’s profile, anyone who finds your pet can scan the tag with their phone and contact you straight away — no app needed. Activation takes about five minutes.

What you need

• Your Bark.lk smart tag — the tag code is printed on the back.
• A smartphone with an internet connection.
• Your email address and mobile number. We send a 6-digit code to each to confirm they are yours.
• A clear, recent photo of your pet (JPG, PNG or WEBP, up to 2MB).

Step 1: Scan the tag

Open your phone camera, point it at the QR code on the tag and tap the link that appears. On phones with NFC you can also hold the back of the phone against the tag. If scanning does not work, go to bark.lk/activate and type in the code printed on the back of the tag.

Step 2: Create your account or log in

A new tag opens the activation screen. Tap Create New Account (First Time) and enter your full name, email address, mobile number (for example 0771234567) and a password of at least 6 characters. If you already have a Bark.lk account from another tag, tap I Already Have a Bark.lk Account (Log In) instead.

Step 3: Verify your email and phone

We send a 6-digit code to your email and another by SMS to your phone. Enter both codes. This makes sure the number a finder calls is really yours. If the SMS does not arrive within a minute, check the number and use the resend button.

Step 4: Create your pet’s profile

Add your pet’s name, breed or type, age and colour, and upload at least one photo — the main photo is the first thing a finder sees. You can also add:

• Medical notes — allergies, daily medication or a microchip number.
• Personality — for example “friendly with children, scared of motorbikes”.
• Home area — your neighbourhood, so a finder knows roughly where your pet lives.
• Phone number — the number finders should call or WhatsApp.

Save the profile and the tag is linked to your pet.

Step 5: Test the tag

Scan the tag once yourself. You should see your pet’s public profile with buttons to call you or send a WhatsApp message. Every scan is also listed under Scan Alerts & History in your account.

If your pet goes missing

1. Log in at bark.lk/my-account and switch your pet’s status from Safe at Home to Lost. Anyone who scans the tag then sees that your pet is missing.
2. Share your pet’s photo and details in local Facebook groups and on WhatsApp.
3. Keep your phone with you — finders contact you directly by phone or WhatsApp.
4. Share our guide on what to do if you find a lost dog with neighbours.

When your pet is home again, switch the status back to Safe at Home.

Keeping details up to date

Changed your phone number or moved house? Log in and edit the profile any time. The same tag keeps working, so you never need to buy a new one.